*SMLR-Net, the source of selected news on labor and employment relations and human resource management.*

Title: What it’s like to win a 19-year union organizing campaign in the South Author: Lydia DePilis

*Source*: Washington Post

*Date:* Oct. 1, 2014

*Summary: **A couple weeks ago, a group of 14,500 U.S. Airways and American Airlines customer service representatives — people who take reservations over the phone and work check-in counters and boarding gates — **voted to unionize http://www.nytimes.com/2014/09/17/business/american-airlines-agents-vote-to-join-union.html** with the Teamsters and the Communication Workers of America.*

*Link*: http://wapo.st/1yAAJjE ---------------------------------------------------------------------- Eugene McElroy, Library Associate James Carey Library, School of Management and Labor Relations Rutgers, the State University of New Jersey 50 Labor Center Way, New Brunswick NJ 08901 848-932-9513 smlrlibrary@work.rutgers.edu https://rumail.rutgers.edu/zimbra/?view=compose&to=smlrlibrary@work.rutgers.edu http://smlr.rutgers.edu/carey-library